Terms & Conditions

Sales Terms and Conditions

1   General Conditions

These Contract Terms are an integral part of the   Terms and Conditions of Use of the Website   of Colombian Hats available on the Website and apply to all purchase transactions made through it.

Colombian Hats (Sombreros Colombianos) reserves the right, in the event of typographical errors, to modify the products, prices, promotions and other commercial and service conditions or to reject or limit the amounts included in any commercial offer presented on the Website. In this case, Colombian Hats (Sombreros Colombianos) will inform by email or by correspondence to the addresses registered in the registration form and will arrange the reversal mechanisms in case the payment has already been received.  

2   Product Portfolio

The portfolio of products and services (hereinafter the Products) available through the Website corresponds to a special selection of references that does not necessarily coincide with the portfolio of the Colombian Hats (Sombreros Colombianos) stores .

The contents of the Website related to Products, such as specifications, features and photographs are for guidance and may, on occasion, show provisional information. In the event that the information provided does not correspond to the characteristics of the product, the Customer will have the right to rescind his purchase without any cost on his part.

Some Products may have specific conditions and places for dispatching or providing the service. In this case, it will be informed in the specific Content corresponding to the Product. In case of breach of these conditions by the Client, Colombian Hats (Sombreros Colombianos) will not have any responsibility for the delay or impossibility of delivery of the product or the provision of the service.

3   Prices and Availability

The prices and availability shown on the Website are applicable only   to purchases made through it, these may differ with respect to other stores.

Colombian Hats (Sombreros Colombianos) makes every effort within its means to offer the information contained in the Website in a truthful manner and without typographical errors. In the event that at any time there is an error of this type, alien at all times to the will ofColombian Hats , it will be immediately corrected.

If there is a typographical error in any of the prices shown and a Customer has made a purchase decision based on that error, Colombian Hats (Sombreros Colombianos) will notify the customer of the error. In the same way, if a requested product is not available, the Customer will be informed of the lack of availability.

In both cases you can obtain the return of the sums paid without any cost on your part, in a maximum period of 30 days.

Given the nature of online updating of the Website, the price or availability of a product may change at any time and without prior notice. The price that will be taken into account to calculate the payment and place the corresponding commercial offer will be that valid at the time of confirming the order in the order form of the Website.

4   Promotions

The promotions, offers and gifts offered by the Website are only applicable to purchases made through it, these may differ with respect to other stores.

In the same way, the promotions, offers and gifts that our other stores may offer may differ from those applicable to purchases made through the Website.

5   Shopping Cart

When selecting a Product, it is automatically added to the shopping cart. There you can change the quantities or withdraw the Product according to the purchase intention. Likewise, it is possible to obtain an estimate of the shipping costs. The shopping cart is indicative and does not represent a price maintenance commitment or price within the Website or in other stores.

6   Taxes

Colombian Hats is established in Colombian territory. The prices of the products shown on the Website are before VAT and other official charges .

7   Registry

To make a purchase it is obligatory to fill out the registration forms with accurate and updated information.

It is the obligation of the client to enable the delivery of the Product by providing an address where it can be delivered and clarifying in the observations the sufficient indications so that the carrier can make the delivery under normal conditions.

In case of non-compliance with these obligations Colombian Hats (Sombreros Colombianos) will not have any responsibility for the delay or impossibility of delivery of the product.

8   Shipping costs

The shipping costs of the product at home are borne by the customer and are calculated according to destination and weight.

By adding a product to the cart you can know an estimate of the shipping costs.  

Optionally the Website can offer different shipping methods with different times and shipping costs, including free shipping. In any case, the option selected by the client will be respected, although this does not represent the best conditions of cost or delivery time.

9   Payment

Once confirmed the order will be redirected automatically to the payment page. There you must follow the corresponding payment process. Colombian Hats does not store customers' financial information.

It is the client's responsibility to follow the   recommendations for a safe purchase   presented in the Security section of Your Purchases of this Website.

The client may request the reversion of the payment within 5 days after the knowledge of a transaction, when it is the object of a fraud or an unsolicited operation, when the product is not received, does not correspond to the request or is defective.Each request will be reviewed individually and if the reversal is applied, it will be made within a maximum period of 30 days by all the members of the payment process.

  10   Order validation

When placing an order, the Client authorizes Colombian Hats (Sombreros Colombianos) so that, for purposes of control, supervision and commercial information, it makes verification calls to the telephone numbers supplied during the registration, as well as those that may rest in the Colombian Hats databases or in financial information centers such as CIFIN or DATACREDITO   among other. These calls may be recorded and used for subsequent verification.

Likewise, the client expressly and irrevocably authorizes Colombian Hats to consult and / or report to financial information centers such as CIFIN or DATACREDITO, among others, and in general any other entity that manages databases with the same purposes as mentioned, the information used for payment, as well as the birth, modification or termination of direct or indirect obligations, especially everything related to debts, outstanding and unpaid debts and their payment habits.

In the same way, it authorizes Colombian Hats (Sombreros Colombianos) to use the information consulted in financial information centers to construct validation questions that can be used in the aforementioned verification calls. It is the duty of the Customer to answer these questions truthfully.

Any inconsistency found in the validation process will result in the rejection of the commercial offer and, in the corresponding cases, the denunciation before the corresponding authorities.

eleven   Processing of Personal Data

By registering on this site, freely, expressly, voluntarily and informally, I authorize Colombian Hats (Sombreros Colombianos) or the natural or juridical person to whom this is ordered, to collect, store, use, circulate, suppress and in general, to perform any other treatment to the personal data provided by me, for all those aspects inherent in this contract or provision of service and any other related to the development of the main corporate purpose of said company, which implies the use of the data in marketing activities, promotion and if this is the case, when the commercial activity requires it, the transfer of the same to a third party (including third countries), under the parameters of law 1581 of 2012 and other current regulations that regulate the matter. In any case,Colombian Hats (Sombreros Colombianos) guarantees the conditions of security, privacy and other principles that imply the processing of personal data in accordance with the applicable legislation. This authorization will be maintained for the duration of the link or the provision of